Call Center Outbound Sales Manager

Ad ID: 18647
Date Posted: 2009-06-30
Transaction type: Buying / Looking for / Wanted
Price: Not Specified

Call Center Outbound Sales Manager

Responsibilities:

This position requires a strong sales desire while being quality and customer focused. Must have a positive attitude, a desire to succeed and be goal driven.
The Asst Sales Manager role will be to proactively recruit, train, manage and instruct sales agents on offering products and services that add value and assist merchants through the application process.
The Asst Sales Manager will be responsible in ensuring that a merchant's first customer interaction with a sales agent maintains a positive customer experience, enhancing the merchant's relationship with Occent Merchant Services and adhering to call center standards, policies, compliance and procedures.


Requirements:

BS/BA Degree required and advanced degree preferred (or equivalent
experience)
4-7 years call center, business process or operations experience
Proven ability to lead, manage, and develop outstanding employees in order to create a high performing team
Superior problem solving skills and capability of coaching/leading sales agents
Superior written and oral communication skills to be used at all levels within the firm

Email: ph-cv[at]expitrans[dotcom]
Location: Metro Manila / NCR